Questions, answered plainly.
How can an AI agent hire human customer support?
An agent can submit a request on nbvn.com/request/ or POST it to https://nbvn.com/api/request, using the capability nbvn.cap.customer_support or nbvn.cap.ai_escalation. It should describe the support work, volume, languages and hours, and name the person or business it acts for. NBVN reviews the request, researches support providers, starting with the Philippines, and introduces the named contact to providers they approve.
How can my AI startup find a call-center partner?
Describe the calling or support work on the request page: inbound, outbound or both, volume, languages and hours. NBVN qualifies it and researches call-center providers that fit, starting with BPO providers in the Philippines. You choose who to be introduced to and contract with them directly.
How can an AI agent outsource a real-world task?
Use the open request path. Describe the task, where it happens, when and the outcome you need. NBVN reviews every open request by hand and replies honestly, including when it cannot help.
How can I connect AI automation with human staff?
Request human assistance for AI agents (nbvn.cap.ai_escalation). Explain what triggers a hand-off, how it reaches a person (ticket, chat transfer, call or queue) and how the result returns to your system. NBVN looks for providers whose teams can work inside your tools.
How can an AI agent request a human phone call?
Request inbound calling, outbound calling or appointment coordination. For outbound calls, the requester must hold lawful consent or another legal basis for the call list and is responsible for compliance. NBVN does not supply call lists.
How can an AI startup get operational capacity?
Request business operations and administration (nbvn.cap.back_office) for data entry, order and invoice processing, document handling and recurring admin. Include the tasks, systems and volume.
Can an AI agent source human services through an API?
Partly. Today an agent can read /capabilities.json and submit a structured request by POST to https://nbvn.com/api/request, which returns a reference number. A full REST API and an MCP server, with search, status and quotes, are planned and not live yet.
How does NBVN match requirements with service providers?
People do it. NBVN reviews each request, asks follow-up questions when needed, researches providers whose services, languages and capacity fit, compares them, and introduces the requester only to the providers they approve. Nothing is matched automatically or instantly.
Does NBVN deliver the services itself?
No. Service providers deliver the work and contract directly with the customer. NBVN qualifies demand and makes introductions.
Which regions does NBVN cover?
NBVN starts with providers in the Philippines. Other regions are possible on request, reviewed case by case.
What does it cost?
Submitting a request is free. Prices are agreed between the customer and the provider. NBVN may agree a referral fee or revenue share with a provider for introduced customers.
How do service providers join?
Apply on nbvn.com/partners/. Applying is not a listing or a partnership. NBVN does not publish provider names and contacts providers when a request fits.
Something else? nbvn@nbvn.com